Terms & Conditions

Effective Date: January 1, 2025
Company: Charenton Design and Build LLC
Location: Virginia, United States

1. Overview

These Terms and Conditions (“Terms”) govern your use of the Charenton Design and Build LLC website and services. By accessing our website or purchasing our services, you agree to these Terms.

2. Services

Charenton Design and Build LLC provides custom sauna, door, and window design and fabrication services. Each project is tailored to the client’s specific requirements and may include design, consultation, and fabrication.

3. Payments

Payments are securely processed through Foxy.io and Stripe. We do not directly store your payment data.

  • Deposits or full payments may be required to begin work.

  • By submitting payment, you authorize us to charge the selected payment method.

4. Cancellations & Refunds

Because our work is custom and made-to-order, refunds are limited (see Cancellation Policy below). Cancellations after design or fabrication begins may incur fees.

5. Client Responsibilities

Clients must provide accurate project details, measurements, and contact information. Delays caused by incomplete or inaccurate information may affect timelines.

6. Intellectual Property

All design concepts, drawings, and plans remain the intellectual property of Charenton Design and Build LLC unless otherwise agreed in writing.

7. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from use of our services. Our liability will not exceed the amount paid for the specific service in question.

8. Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia, United States.

9. Updates

We may update these Terms from time to time. Updates will be posted on this page with a new effective date.